How to Log On and Off

Logging on to FIS Banner
FIS Banner Session Timeout
Logging out of FIS Banner

Logging on to FIS Banner

Click here if you are logging on to FIS Banner for the first time.

Once your computer workstation is set up for FIS Banner and you have an FIS account, you can use the following procedure to log on. The process of logging on identifies you to the system. Supplying a password confirms your authorization to use the system. If you have any trouble with the your workstation set-up procedures, send an email to the ITS Support Center at help@ucsc.edu.

1. Establish a connection to the Internet.
    
2. Open your browser to the following site:
   http://fis.ucsc.edu/
   

3. The FIS Banner launch page will now appear:
   

4. Click on the FIS Production icon to enter the live FIS site. Click on FIS User Train to access the training database. (Contact fis_probs@ucsc.edu for information about the Training database.).
   
   
5. Two separate windows will open:
   
   1) The "Do Not Close This Window" Security window
   
   followed quickly by:
   
   2) The FIS Username/Password Logon window
   
   

6. Enter your username and password. Do not use the return key to move from field to field. After entering your username, press the tab key or use the mouse to move to the password field. After you have entered your password, press the return key or click the Connect button. (Database is selected automatically and does not need to be changed.)
   
   
   Note: The "Do Not Close" window is a firewall security window to ensure the confidentiality of your FIS Banner sessions. Every active FIS Banner session will have an accompanying "Do Not Close" window. If you inadvertently or intentionally close a firewall security window, the associated FIS Banner session will also close.
   

7. After successful logon, the FIS Banner General Menu [GUAGMNU] window will be displayed, and the Do Not Close window will be behind the General Menu window. You should minimize the Do Not Close window.

FIS Banner Session Timeout

For security and system performance reasons, your FIS session will time out after 4 hours of inactivity.  When this occurs, an error message will appear:

To resume using FIS:

1. Click ‘OK’.

2. The Oracle logon window will appear. Enter your FIS Username and Password as usual, then enter ‘BPRD’ in the Database field. (Upper or lower case is fine.)

3. Click ‘Connect’.

Note: If you do not want to resume your FIS session, the easiest way to exit after your session has timed out is to either close the associated browser ‘Stop Sign’ window, or follow the steps above to re-login, then exit in the normal way (either by clicking the Exit icon , typing [control Q], or selecting File > Exit from the menu bar). See Logging out of FIS Banner below for more detail.

Logging out of FIS Banner

The process of logging out permits the system to close gracefully. You are then able to log back onto the system later.

Log out of FIS Banner by clicking the Exit icon , typing [control Q], or by selecting File > Exit from the menu bar. FIS Banner requires that you exit each open form that. You will be asked, “Are you sure you want to exit this Banner session?” Respond by clicking ‘Yes’ to exit. Using this method to exit your FIS session ensures that all functions are properly terminated. (Avoid using the "Do Not Close" security window to terminate your session).

Note that the accompanying "Do Not Close" security window will NOT close. You will need to close the security window separately.