Creating Credit Memos

FYAINVE

Create a Credit Memo by following the steps for Direct Pay Invoice FYAINVE, with the following change:

• In the header block, click on the CREDIT MEMO field to create a credit memo.

Important: Credit Memo must be selected before going to the commodity block. This is the only field that designates a credit memo. You will not see negative numbers in the approved amount on a credit memo.

• Add and complete a “DOOR” clause for this transaction in text on-line. Include the original payment check number that applies to the credit memo, as well the Unit name, contact and phone number for this transaction. See Text Entry: FOAPOXT if you need detailed instructions for entering text and clauses. Click on the Save Icon and then type [control q] Exit Screen, click on the Exit icon or Right Click - Exit to return to FYAINVE.
   
• Enter the PO number in the vendor invoice number field followed by a forward slash followed by the credit memo number. (For example: P41807/009000). If the vendor’s invoice and credit memo numbers are identical, enter “CM” after the credit memo number (P41807/009000CM).
  

Important: Do not enter the credit as a negative number.


Note: The approved amount will not show as a negative number in a Credit Memo. It WILL show as a negative number on unit ledgers and in invoice history (FAIVNDH).

• After you have processed the credit memo on-line, note the Banner document number and due date for the Credit Memo.