Placing & Releasing Invoice/Credit Memo Holds

FAAPAYC

Use this process to place on hold or release from hold any invoice or credit memo that has been created, completed, or approved.

1. In the Go To... field of the Banner Menu Form, type
   FAAPAYC. Type <return>.

Important: The hold must be placed in the Invoice Information block. DO NOT USE the Commodity Information block.

2. You will see the cursor in the DOCUMENT # field. Enter the document number and <TAB>. You can type [F9] List Field Values (see Query Techniques) and retrieve the document number that you need to hold.
    
3. Type [control page down] Next Block to go to the next block.
    
4. <TAB> to the HOLD field or click on it to place the document on hold; to release the document from hold, delete the check by clicking on the field. Type [F10] Commit, Right Click - Save, or click on the Save icon to commit the modified hold status.
    
5. Type [control q] Exit Screen, Right Click - Exit or click on the Exit icon to return to the Banner Menu Form. You will be asked if you want to save your changes.

Important: Record the reason for placing a hold on the vendor invoice.

Develop a method of tracking documents placed on hold. The hold must be removed before a payment will be processed.

If the invoice will not be paid, cancel the invoice using FAAINVD. See Cancelling an Invoice or Credit Memo FAAINVD.

Do not place an invoice or credit memo on hold using the Invoice /Credit Commodity Data block. The commodity hold also places the whole
document on hold but it is not easily viewed or modified when using FAAPAYC.