Cancelling an Invoice or Credit Memo

FAAINVD

Use this process to cancel an invoice or credit memo that has been created, completed and approved.

Note: You can delete any document before it is completed by typing [shift F6] Delete Record twice while in the Header Data Block.

Call Accounts Payable for assistance to cancel a prior year invoice in a new fiscal year. Control accounts and fund balances may become out of balance.

You cannot cancel an invoice or credit memo:
      •  with an associated activity, such as a Payment, or
      •  before it has been approved

(An error message displays and the cancel transaction is not posted. Have the invoice disapproved then type [shift F6] Delete Record twice while in the Header Data Block.)

1. In the Go To... field of the Banner Menu Form, type
   FAAINVD. Type <return>.
    
2. You will see the cursor in the DOCUMENT # field. Enter the document number and <TAB>. You can type [F9] List Field Values (see Query Techniques) and retrieve the document number that you need to cancel.
    
3. Type [control page down] Next Block.
    
4. Verify the vendor name, vendor number and amount.

5. Select Access Cancel Date from the Options Menu, or Right Click - Access Cancel Date. The Cancel Date field will default to today’s date. Do not change the cancellation date.

6. Click on the Make Cancellation Permanent icon to make the cancellation at all levels permanent. A status bar message will acknowledge that the transaction has been posted.
    
7. Type [control q] Exit Screen, click on the Exit icon or Right Click - Exit to return to the Banner Menu Form.